Do you have a question? Chances are we have answered it below.

If not, feel free to give us a call on 03 5333 2232 and ask us!



How long will my appointment take?

Our remedial massage appointments are either 60 minutes or 30 minutes. It is your choice! If you have a localised problem only then a 30 minute appointment can be just right. If your problem is a little more complicated, you have multiple areas of the body you want treated, or you just want to destress, then the 60 minute appointment is perfect.



What qualifications does my remedial massage therapist have?

Australian remedial massage therapists must complete at a minimum an 18 month Diploma of Remedial Massage Therapy. Our remedial massage therapist is a member of the Association of Massage Therapists



Do I need a referral to see an any of the practitioners?

No, you don't need a referral to see any practitioners at Eureka Osteo. All you need to do is call us on 5333 2232 to make an appointment.



What happens during my Massage appointment?

During your consultation your massage therapist will take a case history including past medical history.

They may do some physical examination including assessment of movement, flexibility and palpation of your muscles, tendons and joints.

You will then receive treatment and you may also be advised about posture, stretching, exercise or dietary advice to improve your body's health and function.

We are able to refer you to medical and other allied health providers if necessary.



What should I wear to my appointment?

Typically you will be asked to remove some items of clothing, sometimes down to your underwear. The room is always warm and regions of your body not being treated at the time will always be appropriately draped for your comfort.



Are any of the treatments covered by Medicare and private health insurance?

People with 'extras' cover as part of their private health insurance are able to claim a portion of their treatment costs. We have the HICAPS facility so people with private health are able to claim on the spot and only pay the remaining gap. This fee varies with each insurer.

Medicare does not cover remedial massage therapy.



Do you treat DVA, TAC and Workcover patients?

Yes, we see patients covered by a variety of third parties.

  • DVA patients require a referral from their GP in order to begin treatment. There is no out of pocket fee.

  • TAC patients are able to access osteopathy, physiotherapy and exercise physiology without a referral, there is no out of pocket fee.

  • We currently ask Workcover patients to manage their own accounts. Our clinicians will work with your case manager to ensure that you are approved for treatment. You will be required to settle your account on the day of treatment, and then will be eligible for reimbursement.